Privacy policy

Privacy Policy

This Privacy Policy describes how Big Little Gift Box (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit or make a purchase from our website (the “Site”). We are committed to protecting your privacy in accordance with the Privacy Act 2020 (NZ).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” means information about an identifiable individual. The types of Personal Information we may collect include:

Device information

  • Examples: browser type, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site.

  • Purpose: to load the Site accurately for you and to analyse usage so we can improve the Site.

  • Source: automatically collected via cookies, log files, and analytics tools.

Order information

  • Examples: name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

  • Purpose: to process your order, communicate with you, arrange shipping, and prevent fraud.

  • Source: collected directly from you.

We will only collect the personal information we need, and only use it for the purposes outlined in this policy, unless permitted or required by law.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Sharing Personal Information

We may share your Personal Information with trusted service providers in order to provide our services and fulfil our contract with you. For example:

  • We use Shopify to power our online store (see Shopify’s privacy policy: https://www.shopify.com/legal/privacy).

  • We may also disclose information if required by law (for example, in response to a lawful request).

We will not sell or rent your personal information to third parties.

Behavioural Advertising & Analytics

We use tools such as Google Analytics, Google Ads and Facebook Ads to understand how our customers use the Site and to provide marketing that may be of interest to you. These third parties may collect information about your browsing behaviour via cookies or similar technologies.

You can opt-out of targeted advertising here:

You can also adjust cookie or ad settings in your browser.

Cookies

Our Site uses cookies and similar technologies to make your browsing experience easier and to collect information about how the Site is used. Cookies are small data files stored on your device that help the Site remember things like your shopping cart, login details, and preferences. They also allow us to understand how people use the Site so we can improve it, and they may be used for advertising or marketing purposes.

Cookies may be:

  • Functional (e.g. remembering your login or cart),

  • Performance-related (helping us analyse how the Site is used), or

  • Advertising/marketing cookies (used to deliver relevant ads and measure their effectiveness).

Most browsers accept cookies automatically, but you can control or delete them through your browser settings. Please note that disabling cookies may affect your experience on the Site, and some features (such as your shopping cart or login) may not work properly.

We may also use trusted third-party tools, such as Google Analytics and Facebook Ads, to collect information about how visitors use the Site. This helps us improve our services and provide you with more relevant marketing. You can opt out of these tools by adjusting your browser or ad settings, or by using the opt-out options provided by those services.

Your Rights

Under the Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you;

  • Request correction of any personal information that is inaccurate; and

  • Complain to the Office of the Privacy Commissioner if you are unhappy with how we have handled your information (https://privacy.org.nz)..

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be published on our Site.

Contact

If you have any questions, requests, or complaints about this Privacy Policy, please contact us at: info@biglittlegiftbox.com

Last updated: 22nd August 2025