Terms of service
Overview
This website is operated by Big Little Gift Box. Throughout the site, the terms “we”, “us” "I" and “our” refer to Big Little Gift Box. We offer this website, including all information, tools and services available from this site to you, the user, on the condition that you accept these Terms and Conditions (“Terms”).
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional terms and policies referenced here or linked on our website. These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our Services.
Any new features or tools added to the current store will also be subject to these Terms. You can review the most up-to-date version on this page. We may update or change these Terms at any time by posting a revised version on our website. Continued use of the site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., who provide the online e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you are using the site with the consent of a parent or guardian.
You may not use our products for any unlawful purpose or violate any applicable New Zealand laws in your use of the Service. You must not transmit any viruses, malware, or other harmful code.
A breach of these Terms may result in suspension or termination of your access to our Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, provided this does not breach your rights under New Zealand law.
You understand that your content (not including credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.
Section 3 – Accuracy of Information
We take care to ensure that information on our site is accurate, but we cannot guarantee it is always complete, current, or error-free. The material on this site is provided for general information only. Reliance on the material is at your own risk, and we recommend checking directly with us if something is critical to your purchase decision.
Section 4 – Modifications to Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time.
Section 5 – Products or Services
Certain products may be available exclusively online and may have limited quantities. These are subject to our Returns Policy.
We do our best to display product images and descriptions accurately, but we cannot guarantee colour accuracy on your device.
As many of our products are handmade we cannot guarantee consistency in shape, size and colour.
If products become avaialble we will let you know and substitute with a similar product of the same or higher value.
We may, at our discretion, limit the sale of our products or Services, including by region or order size. We also reserve the right to discontinue any product at any time.
Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.
Section 6 – Billing and Account Information
We reserve the right to refuse or cancel any order, including where inaccurate information or suspicious activity is detected.
You agree to provide current, complete and accurate purchase and account information. It is your responsibility to keep this information up to date so we can complete your transactions and contact you if needed.
Section 7 – Optional Tools
We may provide access to third-party tools. You acknowledge these are provided “as is” without warranties, and your use of them is at your own risk.
Section 8 – Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites. Transactions with third parties are solely between you and the third party.
Section 9 – User Submissions
If you send us comments, suggestions or other material (collectively “comments”), you agree that we may use them without restriction. We are not obliged to maintain comments in confidence, to pay compensation, or to respond.
You are responsible for ensuring your comments do not breach any third-party rights, including copyright, trade marks, privacy, or defamation laws.
Section 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.
Section 11 – Errors or Omissions
Occasionally there may be errors or omissions on our site relating to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct such errors, including after an order has been placed.
Section 12 – Prohibited Uses
You may not use the site or its content for any unlawful purpose, to infringe intellectual property rights, to harass or abuse others, to spread malware, or to interfere with the security or functionality of the Service.
Section 13 – Warranties and Liability
We supply our products and Services in accordance with your rights under New Zealand law, including the Consumer Guarantees Act 1993 and Fair Trading Act 1986.
To the maximum extent permitted by law, we exclude all liability for any indirect or consequential loss. However, nothing in these Terms limits your rights to a remedy under New Zealand consumer law.
Section 14 – Indemnity
You agree to indemnify us against losses or claims resulting from your breach of these Terms or your unlawful use of our Services.
Section 15 – Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will still apply.
Section 16 – Termination
We may suspend or terminate your access to the Service if you breach these Terms. You remain liable for any amounts owing up to the date of termination.
Section 17 – Entire Agreement
These Terms, together with our policies posted on the website, constitute the entire agreement between you and us regarding your use of the Service.
Section 18 – Governing Law
These Terms and any disputes shall be governed by and construed in accordance with the laws of New Zealand.
Section 19 – Changes to Terms
We may update these Terms from time to time by posting a revised version on our website. Your continued use of the site constitutes acceptance of any changes.
Section 20 – Contact Information
Questions about these Terms can be sent to us at info@biglittlegiftbox.com.